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PRODID;X-RICAL-TZSOURCE=TZINFO:-//com.denhaven2/NONSGML ri_cal gem//EN
CALSCALE:GREGORIAN
VERSION:2.0
BEGIN:VEVENT
DESCRIPTION:IGNORE THE ADDRESS UNDER WHERE. USE THE VENUE GIVEN AT THE EN
 D OF THE DESCRIPTION.\nThis&nbsp\;program will give attendees&nbsp\;the 
 nuts and bolts of&nbsp\;delivering top-notch customer service that will 
 make you a pleasure to do business with and keep your customers coming b
 ack for more while also referring their friends and family to you.Sponso
 red by Workers' Credit Union. $10 member\; $15 non-members. Bring your o
 wn lunch or buy one at the Emerson Cafe\; free parking vouchers for atte
 ndees.&nbsp\;Save the date: September 21 - 50 Apps in 50 Minutes\nHeld a
 t Emerson Hospital in Concord
URL:http://westford.patch.com/events/press-1-to-exit-bad-customer-service
 -putting-the-customer-and-service-back-into-customer-service-f99addb0
SUMMARY:Press 1 to Exit Bad Customer Service: Putting the Customer and Se
 rvice back into Customer Service
LOCATION:77 Great Rd\, Acton\, MA 01720: 77 Great Rd\, Acton\, MA
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